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CTI Services
Solution
Development
Training
Customization
Data
Migration
Integration
Implementation
Consulting
Services
CTI provides unprecedented expertise in developing and
maintaining powerful Contact Management and Customer
Relationship Management solutions. We have a commitment
to understanding your business and creating effective
solutions, providing you with measurable Return on
Investment.
Whether you are just now considering a Contact Management
solution for the first time, or trying to get more out of your
existing installation, our Certified Consultants can help.
- Consultation
- Discovering YOUR Goals
- Developing
an Implementation Plan, Timeline and Budget
- Data
Conversion Considerations
- Custom
ACT! Layout (Screen Design), Templates & Reports
- Infrastructure
considerations, Installation and Implementation
- Data Sharing -
Synchronization of Remote Users (Laptops) and PDA's (Palm
Pilots, etc.); ACT! WebAccess
Contact
Us to Schedule a Complimentary Appointment
Training Services
Ý
At
Computer Transitions, Inc. we know that an investment in the
best
software
solution will become a wasted investment unless management and
the end users understand how to use your solution as well as having all
users understand the company’s goals for its utilization
within the organization.
To
ensure your solution provides the greatest functionality, CTI
offers
group and individual training for management and end
users. In addition, we recommend ACT! Administrators
training for all database administrators. This training
is designed specifically to ensure your IT administrator has
the knowledge required for maintaining the health of the
database. This ensures the entire organization can fully
leverage the power of ACT! while maximizing customer
relationships.
As ACT! Premier Trainers
who employ onsite training,
CTI
utilizes our Mobile Lab as well
as Web-based training to save you time and money.
Participants receive a training manual with practice
exercises that can be used to train in a customized
environment or ACT! ‘out of the box.’
Click
here to View or Schedule Training
Technical Support
and Service
Ý ACT®
- Technical Support & Help Desk
Once
the project is complete, we stay close by!
Technical Support via phone and email is available for
your business. CTI
offers a unique "Help Desk" solution for
support. We also offer remote support via WebEx, which allows us
to be ‘onsite’ from our office. Purchase pre-paid blocks of technical
support time enabling you to have 'Just In Time' support!
Contact
Us to Request Technical Support and Service
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